30-Day Himalayan Promise

We stand firmly behind the quality of Himalaya Gummies. If you are not completely satisfied, you have 30 days from the date of delivery to request a full refund.

Eligibility Standards

To ensure pharmaceutical-grade safety and hygiene, please note the following criteria:

• Opened Products: Accepted if at least 50% of the contents remain (limited to 2 bottles per order).
• Unopened Products: Must be in original condition with the safety seal intact.
• Multipacks: Outer shrink wrap must be unbroken for full set returns.

Damaged or Incorrect Items

If your order arrives damaged, melted, or incorrect, we take full responsibility. Please notify us within 7 days of delivery.

In these cases, we provide a full refund or a free replacement with express shipping. No return of the damaged product is necessary—simply provide a photo for our quality team.

How to Initiate a Return

Our concierge team handles every request with prioritized attention. Please follow these steps:

1. Email help.himalayagummies@gmail.com with your Order Number.
2. Include a brief reason for the return and photos of the items.
3. Receive your Return Authorization and address within 24 business hours.

Refund Timeline

• Inspection: 2–3 business days after the return arrives at our facility.
• Processing: Approved refunds are credited to your original payment method within 5–7 business days.
• Store Credit: If preferred, store credit is issued within 24 hours of approval.